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Tile and Stone Trade Program for Contractors, Designers and Builders

Tile and Stone Trade Program for Contractors, Designers and Builders

A trade program is an account a supplier opens for businesses that buy for projects, with its own pricing and a named contact. The Stone Tile Depot trade program, called Pros Club, is that account for architects, interior designers, builders, contractors and dealers: free to apply, with trade pricing applied at checkout whenever the member is logged in. This guide explains who it is for, what changes on an order, what to have ready to apply, and where trade buyers source tile, stone, slabs and pavers on the site.

The trade program at a glance

Question Answer
Who can apply Architects, designers, builders, contractors, dealers and other trade businesses
Project types Residential projects, and commercial projects such as hospitality and multi family
Cost to join Free to apply, no commitment and no fees
Review Within a couple of days; a dedicated account manager is assigned
How pricing works Trade pricing applies automatically at checkout when you are logged in
Where it applies Eligible tile and stone
Extras Members-only promotions
Sales tax Tax-exempt buyers send in their exemption form

Who the trade program is for

The application asks for a type of business, and the choices are Architect, Designer, Builder, Contractor, Dealer and Other. It also asks whether the work is residential or commercial, and the commercial option names hospitality and multi family projects. In practice that means a designer choosing marble for a client bathroom, a general contractor ordering floor tile for a remodel, a builder finishing a run of units, a dealer reselling stone.

The program has served projects of very different sizes. Stone Tile Depot has supplied projects for Disneyland Resort, Hyatt Hotels and Resorts, New York University, Olive Garden and Sbarro, and the trade page sums up the range as from family homes to hotel lobbies. The application does not set a minimum company size.

What changes on an order when you are a member

Trade pricing at checkout

Member pricing is tied to the account, so nothing is requested per order and nothing is quoted by email for stocked tile and stone. Log in, add eligible products to the cart, and the trade price is applied at checkout. The trade price shows on the order before it is placed.

A dedicated trade specialist

Each approved account is assigned an account manager. The specialist works with you on selection, quotes and project support: narrowing a list of marbles to the ones with enough material for the job, checking which warehouse holds a product, or pulling together a quote for slabs that are sold by quote only.

Members-only promotions

Members receive promotions that are not offered on the public site, sent by email to the account. That is also why the application asks for consent to receive email: the approval and the trade pricing details are sent that way.

Tax-exempt purchases

All sales are subject to city and state sales tax. A reseller or other tax-exempt buyer sends in the exemption form, and the account is set up to match.

How to apply

Step What happens
1. Apply Fill out the form on the Trade Professionals page. No commitment, no fees.
2. Get approved An account manager is assigned and reviews the application within a couple of days.
3. Start buying Log in and shop. Trade pricing applies to eligible tile and stone at checkout.

The form asks for your name, email, phone, company name, Tax ID, business address, type of business, annual sales and project type, and every field is required. Before you start, have ready:

  • your company's legal name and business address,
  • your Tax ID,
  • a rough figure for annual sales and whether your work is residential or commercial,
  • if you resell tile or are tax exempt, your exemption form or resale certificate, to send once the account is open.

Apply for the trade program

What trade buyers source here

The account works across the catalog of eligible tile and stone. These are the parts of the range that trade projects draw on, with a page for each.

Need Where to look What is there
Natural stone floors and walls Marble tiles Polished, honed and textured marble from 12x12 to 24x24 and planks
A large stone floor from one lot Large volume marble tiles Marble held in quantities sized for whole floors
Hotel lobbies, restaurants, offices Hospitality tiles Stone and large format porcelain for floors
Apartments, condos, rentals Multi-family tiles Porcelain and neutral stone for multi-family projects
Contract porcelain Landmark Contract porcelain An 8 mm porcelain line with stone, concrete, marble and wood faces
Counters, vanity tops, feature walls Stone slabs Marble, quartzite, granite and onyx slabs, priced by quote
Patios and pool decks Pavers Travertine, marble and porcelain pavers and pool copings
Facades and fireplaces Exterior cladding tiles Split face ledger panels in limestone, quartzite and marble
Bathroom fit-outs Bathroom vanities Single and double vanities with and without tops
Calacatta T Honed Marble Tiles 12x24
Calacatta T Honed Marble Tiles 12x24
Calacatta T · Honed marble · 12 x 24
Italian Carrara Polished Marble Tiles 18x18
Italian Carrara Polished Marble Tiles 18x18
Italian Carrara · Polished marble · 18 x 18

Calacatta T honed marble at 12x24 and Italian Carrara polished marble at 18x18 are two of the stone floors listed for both residential and commercial interiors, and both are part of the multi-family range.

Lookbook

One project, four trade orders

Lobby floorRoyal Beige Honed Marble Tiles 12x24
Royal Beige Honed Marble Tiles 12x24
Marble · Honed · 12 x 24
Corridor floorBerlin Grey Porcelain Tiles 12x24
Berlin Grey Porcelain Tiles 12x24
Porcelain · Matte · 12 x 24
Reception counterAbsolute White Honed Marble Slab Random
Absolute White Honed Marble Slab Random
Marble · Honed
Entrance wallTaja Cream Split Face Limestone Ledger Panel 9x24
Taja Cream Split Face Limestone Ledger Panel 9x24
Limestone · Split Face

The grid above is one way a hospitality job splits across the catalog: Royal Beige honed marble at 12x24 for the lobby, Berlin Grey matte porcelain at 12x24 for back-of-house corridors, an Absolute White honed marble slab for the reception counter, and Taja Cream split face limestone ledger panel at 9x24 for the entrance wall. Each one is a separate page, and the trade specialist can quote them together.

Public price, wholesale price and trade price

Public price Wholesale price Trade price
Who sees it Every shopper Every shopper, on Wholesale Tiles products Approved Pros Club members, logged in
Where it shows The price on the product page An "as low as" box next to the price on the product page At checkout
What triggers it Nothing A larger order of that product The account, on eligible tile and stone
Code needed No No No

Slab quotes and sample orders are separate from all three: a slab is priced per project by quote, and a sample is ordered from the product page at its own sample price. How trade pricing combines with a given promotion or sale item depends on the products in the cart, so ask your trade specialist when it matters to a bid.

Other ways to buy for a job

  • Wholesale pricing on larger orders. Products in Wholesale Tiles show an "as low as" price on the product page: the per-unit price drops on larger orders and is applied at checkout. Our guide to wholesale tile explains how it works next to the trade account.
  • Small lots and clearance. Small Lots are the last boxes of a run, sized for one room or one wall, and Clearance holds series that are ending. Neither can be reordered once it sells out, so they suit jobs where the quantity is known.
  • Samples before the order. Tile and stone with a sample option show an Order Sample button on the product page, and the tile samples page lists everything that can. Our guide to tile samples for designers and contractors covers how to sample a whole project.
  • Slabs by quote. Each slab page lists its batches, with batch number, slab size, square feet per slab, slab count and the warehouse that holds it. You choose the slabs and request a quote. Slabs are delivered only to a licensed fabricator. The full process is in buying slabs for a client project.

Where the stock is

Products on the site are tagged with the warehouse that holds them, and each location has its own page listing what is there: Carlstadt, NJ, Fairfax, VA, Chantilly, VA, Miami, FL, Pompano Beach, FL, Anaheim, CA warehouse and Laredo, TX. A product can be listed in more than one: Royale polished marble at 24x24, for example, is listed in Carlstadt, Chantilly, Miami, Pompano Beach and Anaheim. When a job needs a large quantity from one place, the trade specialist can confirm which location holds enough of it.

Guides for trade buyers

This page is the start of a series written for people who buy tile and stone for a living. Each guide covers one part of the job:

Trade Program FAQ

What should I send my trade specialist to get a quote?

The item codes or product names, the square footage for each, the project ZIP code and whether the job is residential or commercial. Each product page shows an item code under the title. For slabs, add the batch numbers you chose from the slab page and, if you have one, your fabricator's name; the slab quote form asks for the same details.

What is a batch on a slab page?

A batch is a group of slabs listed under one batch number, with its own slab size, square feet per slab, slab count and warehouse. A Statuario honed marble slab page, for example, lists two batches, one of 66 by 125 inch slabs and one of 69 by 125 inch slabs. A quote is requested for the batches you select.

Is the "Join Pros Club" email box in the site footer the trade application?

No. The footer box signs an email address up for deals and new arrivals. The trade account is a separate application on the Trade Professionals page, with company details and a Tax ID, and it is the application that turns on trade pricing.

How do I check how much of a tile is available before calling?

Look under the product title. A tile page such as Italian Carrara honed marble at 12x24 shows the item code and a stock figure in square feet, and the location pages show which warehouses list the product. Bring both numbers to your trade specialist when the job needs a large quantity from one place.

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